The days of “management by walking around” are over.
Business books from the 1980s encouraged managers to wander around the office, chit-chat with colleagues, and learn valuable information at the water cooler. Today, leaders of all size organizations find themselves managing people remotely.
In recent weeks, I have discussed this with the CEO of a global public company, the student body president of an Ivy League university, the Executive Director of a not-for-profit that builds bridges in developing economies, the founder of a protein bar startup, a U.S. Senator (who manages D.C. and hometown office staffs), and the head of a private equity firm with offices in several countries.